2026
Owner's representative for the Zürcher Oberland ZH development
Owner's representative
"An architectural firm planned the development and sought an external owner's representative with architectural DNA."
PHASE
Owner's representative
SERVICE
Bauherrenberatung
DURATION
Perennial
READING TIME
3-minute read
The concern
Who represents the owner if the planning office cannot be on both sides?
What we did
Foundational document, clear interfaces, architect's DNA in the owner's role.
What was the goal?
Professionalised owner's side, collaboration extendable to further projects.
What was the initial situation?
Architectural firms design buildings. Consistently representing the owner's interests is a separate task, and for high-end projects, an independent body fulfils this role better than the design firm itself.
They are the owner's side we have always wanted, without affecting our planning.
Owner of an architectural firm, Zurich Oberland region
What have we accomplished?
Together, we developed a foundational document for collaboration with clearly defined interfaces, an agreed-upon scope of services, and established escalation procedures. Everything was on the table before the project even started.
What was the result?
The initial inquiry led to a collaboration that has expanded to include other projects. The owner has a reliable partner who consistently represents their interests throughout the project process.
This is how the collaboration went
01
Get to know
Discuss the project, expectations, and interfaces together.
02
Basic paper
Define the service profile, interfaces, and escalation paths.
03
Kick-off
A joint start with all participants and clear guidelines.
04
accompaniment
Ensure ongoing owner's representation in day-to-day project management.
05
Diploma
Complete and evaluate the project documentation.
Plain text from the project
An external owner's representative with architect DNA prevents role conflicts before they arise.
What was the added value for the customer?
Professionalised owner's side
Conflicts are avoided before they arise.
Clear roles
Interfaces are clearly defined.
Architect's DNA
We understand the logic of the planning office.
Scalable
Collaboration thrives on further projects.