2026
Construction handover inspection, defect management, Zurich region (ZH)
Handover inspection
"No catastrophes, but many small things. These are precisely what become a burden."
PHASE
Handover inspection
SERVICE
Bauherrenberatung
DURATION
6 weeks
READING TIME
4-minute read
The concern
We argue with the GU and end up both losing.
What we did
Structured list of defects, objective handover, calm renegotiation.
What was the goal?
All points addressed, no escalation, no sleepless nights.
What was the initial situation?
There were no major disasters, but a number of minor issues had accumulated during the construction process: a non-functional electrical outlet, a misaligned joint, a detail on the exterior wall. Simply going through this list and negotiating it with the general contractor would have been too much for the family.
They conducted the negotiation for us without it actually becoming a negotiation.
Family, Zurich region
What have we accomplished?
I conducted the inspection and transferred all observations into a standardised defect list, including photos, spatial references, and technical classifications. I provided a preliminary draft for internal discussion. I submitted the final version to the general contractor with clear deadlines and objective justifications, and calmly guided the subsequent negotiations.
What was the result?
The family was able to remain calm. All points were addressed, dealt with objectively, or rejected with justification, without causing unnecessary tension.
This is how the collaboration went
01
Get to know
Discuss the project situation, open issues, and acceptance procedure together.
02
Preparation
Record ongoing observations and pre-structure defects.
03
Inspection
A guided tour of the object, standardised with photos and spatial references.
04
Handover to GU
Final list with clear deadlines handed over objectively.
05
Diploma
Accompany renegotiations and fully conclude all points.
Plain text from the project
A structured list of defects is the most cost-effective form of conflict prevention.
What was the added value for the customer?
Evidentiary list
Complete documentation including photo and location.
Objective solution
All issues resolved without escalation.
Relationship with GU remains
I negotiate without breaking the thread.
Guarantee security
Basis for the subsequent warranty period.